Managing a social media account is not easy. Take it from us: we manage a Facebook account with over 240,000 fans, a Twitter account with close to 70,000 followers, and a Google Plus account with over 50,000 circlers. We get bombarded with some of the most absurd requests, questions and comments known to man. Yet, it’s our job to address them professionally. As a company, running a customer support portal through social media might sound like a good idea. But there are several obstacles, and one of them is the social media complainer. Here are five different types of complainers...
Read the full article: The Five Types Of Social Media Complainers
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